The Kuwaiti Society, Culture and Hospitality
Kuwaiti Society & Culture
Kuwaitis have always been free to manage their affairs among themselves as they see fit and develop their unique cultural characteristics in their own way. The Kuwaiti of the pre-oil era survived, in the harshness of the desert or sea, through a mix of finely honed skills and highly developed social organization based on family, can and tribe, which provided the economic and political support necessary for survival. In return for this support, the individual gave unquestioning service and loyalty to his group. This gave rise to clan based networks, which are still extremely strong and provide the basis of social relations between Kuwaitis today.
The Kuwaiti child was taught from an early age to serve and protect older family members and also, to ensure cooperation between clans, not to embarrass the family, the degree, which a young Kuwaiti was successful in learning his role was reflected in the amount of (face), he earned. The concept of face has the same meaning as respect and reputation in the west, except the face has intensity about it that is almost inconceivable to a westerner. But face accrues not only to the individual but also to the group, and a youth is considered mature once he view personal success as being synonymous with the success of the family or group. Face is expressed through hospitality, generosity and loyalty to family or particular group. A Kuwaiti spends his life building his personal and social face and the sense of face lies behind many social behaviors in Kuwait
The Deewania or parlour has existed in Kuwait since time immemorial. The term originally referred to the section of a Bedouin tent where the men folk and their visitors sat apart from the family. In the old city of Kuwait it was the reception area where a man resaved his business colleagues and male guests. Today the term refers both to a reception hall and the gathering held in it, and visiting or hosting a Deewania is an in dispensable feature of a Kuwait man’s social life. As a social event, a Deewania takes place in special room or annex, which is usually, separate from the rest of man’s house. Only men are present and they sit around on soft benches or cushion, conversing casually, smoking, nibbling snacks and relaxing the evening, the host’s job is to be hospitable and entertain his guests, and the reputation of a man Deewania is one of the prime ways in which he achieves face.
Kuwait Male Attire:
Most Kuwaitis men wear a dishdasha, a floor length robe with a center robe opening which is but on over the head. Because it is so well suited to the climate, this basic garment has changed little in the last few hundred years, though the collar, front button fastening and buttoned cuffs are 20th century innovations introduction by Indian tailor. Provided he is not rotund, the dishdasha can at time make the wearer look quit elegant.
The three-part headdress of the Kuwait male is also very functional. It provides shade during summer, it can be wrapped across the face during sandstorms, and it’s end can be twisted up like a turban if the wearer is doing manual work The gutra is a square piece of cloth which is folded into a triangle and then placed centrally on the head so that the ends hang down equally over the shoulders. It is held in place by an ogal, a double circlet of twisted black cord, which is placed firmly over the head. Often a gahfiah, a close fitting skull cap, is worn under the gutra to stop it from slipping.
The headdress can be worn in various ways, ranging from the laboriously official to the absolute jaunty, depending on the wearer’s mode and the social occasion. Once his headgear is settled to his liking, all a Kuwaiti has to complete his dress is to slip on a pair of leather sandals as he goes out the door. In the old days he would properly have girded himself in a leather belt with shoulder strap to hold a sheathed saef (sword) and khanjar (dagger) with possibly a sakeen (dirk) up his sleeve, but today’s Kuwaiti has replaced these manly accessories with those modern necessities, a mobile and pager. Kuwaiti wears white or cream dishdasha, with matching gutras, most months of the year.
During winter sober colored heavier cloths are used and the gutras is changed to a red and white check, For example, the onset of winter and spring is easily marked when the locals suddenly, within the space of a day or so, change the color of their clothing. In winter, most Kuwaitis also wear a heavy bisht; a cloak made of traditional thick dun-colored camel hair or of heavy modern wool, over their dishdasha, though the shebab tend to favor thick leather, wool-lined zipped jerkins. On grand occasion, a semi-transparent bisht with zari, special gold braiding, is worn by the rich and powerful, The embossed look of the zari is created by the first hand-embroidering the bisht with gold threads and then hammering the threads so that they become fused.
Kuwait Female Attire:
Kuwaiti women dress in western clothes, though they may choose from the more reserved styles, the latest designs are worn, regardless of the climate or convenience. However their traditional clothing, such as the thob (a straight-sided long overdress), is still used for dancing on festive occasion. When in public many local women cover their chic western clothing with an aba, a head-to-toe silky black cloak, and Bedouin women may also wear a burga, a short black veil that covers the entire face. The hijab, or Islamic headscarf, which hides the hair while leaving the face unveiled is not a Kuwaiti garment but is of northern origin. It is worn by many expatriate Muslim women. The hijab is usually complemented by along-sleeved floor-length garment, often in pretty colors, and the overall more elegant than the capacious aba.
Islam is practiced by the majority of Kuwaitis and governs their personal, political, economic and legal lives. Islam emanated from what is today Saudi Arabia. The Prophet Muhammad is seen as the last of God’s emissaries (following in the footsteps of Jesus, Moses, Abraham, etc) to bring revelation to mankind. He was distinguished with bringing a message for the whole of mankind, rather than just to a certain peoples. As Moses brought the Torah and Jesus the Bible, Muhammad brought the last book, the Quran. The Quran and the actions of the Prophet (the Sunnah) are used as the basis for all guidance in the religion.
Among certain obligations for Muslims are to pray five times a day – at dawn, noon, afternoon, sunset, and evening. The exact time is listed in the local newspaper each day. Friday is the Muslim holy day. Everything is closed. Many companies also close on Thursday, making the weekend Thursday and Friday.
During the holy month of Ramadan all Muslims must fast from dawn to dusk and are only permitted to work six hours per day. Fasting includes no eating, drinking, cigarette smoking, or gum chewing. Expatriates are not required to fast; however, they must not eat, drink, smoke, or chew gum in public. Each night at sunset, families and friends gather together to celebrate the breaking of the fast (iftar). The festivities often continue well into the night. In general, things happen more slowly during Ramadan. Many businesses operate on a reduced schedule. Shops may be open and closed at unusual times.
Although over 95% of the population is Muslim, Kuwait is known for its religious tolerance. The three Churches are allowed to practice freely. Kuwait is the only Gulf Country to establish relations with the Vatican.
- The extended family is the basis of the social structure and individual identity. It includes the nuclear family, immediate relatives, distant relatives, tribe members, friends, and neighbors.
- Favoritism is viewed positively, since it guarantees hiring people who can be trusted, which is crucial in a country where working with people one knows and trusts is of primary importance.
- The family is private. Female relatives are protected from outside influences. It is considered inappropriate to ask questions about a Kuwaiti’s wife or other female relatives.
Etiquette and Customs in Kuwait:
- Kuwaitis are hospitable; however, it is important to behave according to their cultural norms.
- Although women play a greater role in Kuwaiti society then women do in many other Gulf countries, they seldom socialize together in public.
- Greetings are therefore between members of the same sex. In all cases they are given with a sense of enthusiasm and general pleasure at meeting or seeing the person again.
- Kuwaitis take time during the greeting process to converse about their health, family, mutual friends and acquaintances, and other general matters of interest.
- The first name is the personal name and used as we would use ours.
- The second name is the father’s personal name. It is used with the connector “al- “.
- The third and fourth names are the grandfather’s personal name and a name that denotes the family lineage. Both names generally start with the prefix “al-“.
- The name of Suleyman Al-Ahmed Al- Mustafa Al-Sabah means Suleyman, son of Ahmed, grandson of Mustafa of the Sabah family/tribe.
- Women do not take the husband’s name upon marriage.
Gift Giving Etiquette
- Extended family or very close friends may exchange gifts for birthdays, Ramadan, Eid, Hajj and other celebratory occasions.
- If you are invited to a Kuwaiti home, bring a houseplant, box of imported chocolates, or a small gift from your home country.
- If a man must give a gift to a woman, he should say that it is from his wife, mother, sister, or some other female relative.
- Do not give alcohol unless you know for sure he/she partakes.
Gifts are not opened when received.
- Kuwaitis socialize in their homes, restaurants, or international hotels.
- If both sexes are included, they may be entertained in separate rooms, although this is not always the case.
When going to a Kuwaitis house:
- Check to see if the host is wearing shoes. If not, remove yours at the door.
- Dress conservatively.
- Show respect for the elders by greeting them first.
- Accept any offer of food or drink. To turn down hospitality is to reject the person.
- If you are invited for a meal, there is often a great deal of socializing and small talk before the meal and the evening comes to an end quickly after the meal.
Watch your table manners
- Eat only with the right hand.
- Meals are generally served family-style. Guests are served first. Then the oldest, continuing in some rough approximation of age order until the youngest is served.
- Honored guests are often offered the most prized pieces or delicacies such as the sheep’s head – so be prepared.
- Hospitality and generosity dictate showering guests with abundance. Comment on this.
- Leave some food on your plate when you have finished eating otherwise they will fill it with more.
- When the host stands, the meal is over.
Business Etiquette and Protocol in Kuwait
Relationships & Communication
- Since Kuwaitis prefer to do business with those with whom they have a personal relationship, they spend a great deal of time on the getting-to-know-you process.
- You must be patient since impatience is viewed as criticism of the culture.
- Kuwaitis judge on appearances so dress and present yourself well.
- They respect education, so carefully mention if you have an advanced degree, especially if it is from a prestigious university.
Business Meeting Etiquette
- Try to schedule meetings in the morning when meeting with government officials, since they are restricted to a 6-hour day.
- Many businessmen prefer to meet in the early evening.
- Do not try to schedule meetings in July and August as many Kuwaitis leave the country during the worst of the summer heat.
- Meetings may be interrupted if they interfere with prayer times.
- Meetings are generally not private unless there is a need to discuss matters confidentially.
- Expect frequent interruptions. Others may wander into the room and start a different discussion. You may join in, but do not try to bring the topic back to the original discussion until the new person leaves.
- Business will only be discussed once an atmosphere of trust and friendship has been established.
- Kuwaitis are event rather than time-driven. The event of getting together is more important than the timeliness of the meeting or the outcome.
- Kuwait is a hierarchical society. Many companies are structured around the family.
- Decisions usually come from the top after determining a consensus of the various stakeholders.
- Decisions are reached slowly. If you try to rush things, you will give offence and risk your business relationship.
- Kuwaitis are shrewd negotiators who are especially interested in price. Do not use high-pressure sales tactics. They will work against you.
- Repeating your main points indicates you are telling the truth.
- There is a tendency to avoid giving bad news and to give flowery acceptances, which may only mean “perhaps”.
- Problems may be discussed outside the meeting in a one-on-one situation rather than in the group meeting room.
- If you change the lead negotiator, negotiations will need to start over.
- Proposals and contracts should be kept simple.
- Although negotiating is done in English, contracts are written in Arabic. If there is both an English and Arabic version, the Arabic will be the one followed.
- Business attire is conservative.
- Men should wear lightweight, good quality, conservative suits, at least to the initial meeting.
- Women should avoid giving offence and refrain from wearing revealing or tight fitting clothing.
- Although they do not need to wear skirts that reach the ground, skirts should cover the knee and sleeves should cover the elbow and fasten at the neck.
- Titles are important. Use the honorific “Mister” and any academic or political title and the first name.
- Do not use only the first name until expressly invited to drop the titles.
- The title “Sheikh” denotes that someone is a member of the royal family. It is also used for old men.
- Business cards are given to everyone you meet.
- Have one side of your card translated into Arabic. Be sure to check the translation carefully as there is often confusion with the order of western names.